Digital Twin Provider

About the Customer

This tech company specializes in the development and promotion of BIM (Building Information Modeling) technology. They offer BIM-based digital solutions to businesses operating in the construction sector.

Project Background

In addition to building and promoting BIM tech, the company also designed skill training courses and provides online training services.

The Problem

Students and instructors noted that the existing live-stream training lacked interactivity. Whenever a student encountered an issue, the instructor couldn't remotely access the student's machine to help resolve it.

Once the training was over, students had no way to continue practicing on their own. Instructors lacked visibility into student progress, which resulted in weak training outcomes.

The instructor pool includes both full-time and part-time teachers, making it tough to manage both staff and course administration.

The Solution: DaDesktop Cloud Desktop

DaDesktop is built upon more than 20 years of high-end IT training experience from its parent company. It's a cloud desktop product purpose-built for training. Every feature is geared toward training requirements.

Key features

Works in a browser: Students and instructors simply launch a web browser to begin. No software installation needed. Runs on low-spec computers, which helps lower learning costs for students.

One-click clone: Once the instructor prepares the software and environment for a course, they can instantly duplicate it to every student cloud desktop.

Remote help: The instructor can view every student's desktop. When someone has trouble, the instructor can take remote control of their computer and guide them in real time.

Global data centers: Enables users from various countries and regions to join the same training session.

Flexible and dynamic: You can add or remove participants anytime and adjust cloud desktop hardware specs on the fly.

Permission management: Administrators can easily configure instructor and student permissions for unified management.

Results

After adopting DaDesktop, both instructors and students gave highly positive feedback. The process of setting up courses and participating in training sessions became a much smoother experience for everyone.

The one-click clone feature saves instructors and support personnel a massive amount of time. Configure once, use for many training rounds. Instructors can now concentrate on crafting better courses, teaching, and responding to questions.

The recording feature and data analytics help instructors grasp how students are learning. This gives them actionable information for improving courses and refining their teaching approach.

Course satisfaction rates climbed to 95% after transitioning to DaDesktop for training.