Terms of Use - DaDesktop Public Cloud

Intended Use

The remote desktops offered are intended exclusively for conducting training sessions, consulting engagements, or recruitment activities.

 

Billing

For more information, refer to the Pricing page. Should you have any questions, feel free to contact us.
 

Prohibited Uses

The following activities are strictly prohibited:

1. Hosting websites or any other services
2. Bitcoin mining
3. Running any kind of performance or load testing

Should DaDesktop detect any prohibited activity, your service will be immediately terminated without a refund.

 

Service Level Agreement & Guarantee

DaDesktop promises 95% service availability.

Any maintenance, repairs, or upgrades will be scheduled outside the service’s standard working hours—8 a.m. to 8 p.m. local time at the server’s physical location.

 

Data Security and Confidentiality

The service is provided on an ‘as-is’ basis. DaDesktop cannot assure the security or privacy of data transferred to the remote desktops. If you need these guarantees, we recommend our DaDesktop On-Premise solution instead.

Since the desktops are primarily intended for training, they are not designed for handling highly sensitive material.

Access to the remote desktops is built for ease of use, not as a robust security measure.

Recording for Troubleshooting

For troubleshooting, we may record sessions on course desktops, including Fresh-start, Trainer, and Participant environments.

Disclaimer of Liability – Indemnification

DaDesktop provides the services on an 'as is' and 'as available' basis, including all faults. Neither we nor our suppliers make any warranties, express or implied, regarding the services. To the fullest extent allowed by law, we disclaim all implied warranties, including those of merchantability, satisfactory quality, accuracy, fitness for a particular purpose, and non-infringement. We do not promise that results from using the services will be effective, reliable, accurate, or meet your specific needs. There is no guarantee that you will be able to access the services at any time or location of your choosing, whether directly or through third-party networks. No statement from a DaDesktop representative—whether spoken or written—shall create a warranty. You may have additional consumer rights under your local laws that this agreement cannot override. You use the services entirely at your own risk.

If you have any dispute with us or our suppliers, your only remedy is to cancel your account. Our liability—along with that of our affiliates and suppliers—for all claims related to your use of the services will never exceed the total fees you paid during the period when the claim arose. We will not be responsible for any indirect, special, incidental, consequential, or exemplary damages resulting from your use of or inability to use the services.

For further details, see our Privacy Policy